If a manager's only task is to react to changing demands and customer needs, customers might prefer others who offer a well-designed experience with a focus on customer happiness. EATLAB helps you avoid that trap so that your business's focus will be on curating the best customer experience.
We make data-driven marketing easy and simple for you so you can focus your time on something that matters--making your customers happy!!
Customer Journey monitors each customer's waiting time for food, drinks, and bill, as well as cleaning time
Traffic Analysis counts the number of people passing by and entering store, count new customers vs frequent ones; measure their visit frequency as well as demographics
Staff Activeness measures if staffs spend their time as they are supposed to responding to customer orders
We are obsessed with your customer's happiness.